Adult Protective Services APS responds to confidential reports from anyone who suspects that an elderly person or an adult with a disability dependent adult who lives in Contra Costa County is being abused or neglected or is self-neglecting. Our hour hotline is staffed by social workers who respond to these calls and will walk the caller through a series of questions to determine if a situation requires APS intervention. When a case is opened in APS, an APS social worker will be assigned to the case and will go out to the home of the alleged victim to determine what services, if any, are needed. Mandated reporters are individuals who because of their jobs are required by law to report known or suspected abuse. Any person who has assumed full or intermittent responsibility for care or custody of an elder or dependent adult, whether or not that person receives compensation, including administrators, supervisors, and any licensed staff of a public or private facility that provides care or services for elder or dependent adults, or any elders or dependent adult custodian, health practitioner, clergy member, or employee of a county adult protective services agency or a local law enforcement agency.


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Adult Protective Services | EHSD
Javascript is currently disabled or restricted on your computer. Certain functionalities of this site will be limited. APS is a mandated service provided by local social services districts. It involves intake, investigation and assessment of referrals of abuse, neglect, and financial exploitation of impaired vulnerable adults who live in the community. APS workers develop services plans for eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults.


What is Adult Protective Services?
APS serves adults 65 and older and dependent adults 18 and older, who are harmed, or threatened with harm, to ensure their right to safety and dignity. APS investigates elder and dependent adult abuse, including cases of neglect and abandonment, as well as physical, sexual and financial abuse. APS investigates reports of elder and dependent adult abuse. There are many types of abuse that can occur. The following list outlines some of the more common types of abuse.



Most seniors and adults with disabilities live independently without assistance, however, some face abuse or neglect by others and need trained professionals to advocate on their behalf. Others may simply be struggling with routine activities and benefit from in-home support services to maintain their health and independence. In most states in the US, certain individuals are required by law to report suspected abuse, neglect or exploitation of vulnerable adults to adult protective services.